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ISSUE TEASER:
Safety specialist Ron Friman implores window cleaners who find glass defects to tell their customers immediately. Friman shares a glass-scratch incident that happened to his company many years ago. However, this incident wasn't as easy as quickly notifying the client and assigning blame; read on to find out what happens!
From damaged buildings to wrecked inventory to disrupted supply lines, natural and manmade disasters can tear a huge hole through your profits. AWC contributor Philip M. Perry recommends having a plan for recovery, reviewing your property insurance, and having some of your company data offsite in case you lose everything.
Interest rates remain close to their historical lows as of 2013 but financing for many window cleaning businesses continues to be elusive. Learn all about equity financing, loans, and the US Small Business Association. AWC contributor Mark E. Battersby also shares common fund expansion fears and how to conquer them.
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